SHIPPING & RETURNS

Shipping Policy

Due to COVID-19 and the festive season items may take longer than usual to be delivered. Please allow an extra time for items to be delivered, if the delivery has taken longer than 30 days after purchase date to arrive please contact me as soon as you can. Handmade products are sent separately to ensure their safety. Items can be shipped worldwide. With shipping options available at checkout. 

 

Return & Exchange Policy

Handmade Products; 

Handmade products are generally non-refundable. If you are unhappy or change your mind about the purchase you can contact contact@madesincere.co.uk to see if we can come to a solution to your purchase. 

 

Clothing & Accessories;

If you change your mind about your product or unhappy please contact contact@madesincere.co.uk. Wrongly ordered sizes won’t be eligible for refunds. If you provide an address that is considered insufficient by the courier or your item is unclaimed, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.